Enjoy 15% off Storewide code: SPRING15 Extended! ends April 21st

 

FREE SHIPPING ON ALL ORDERS ABOVE $200

COZONI currently ships within the continental 48 United States only. At this time, we do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, PO Boxes or APO addresses, or international destinations.

Important: While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you. Items ordered together are not always shipped together and may arrive at different times. 

How long will my order take to arrive?

Unless otherwise noted in the product description, in-stock items are delivered within 7 to 10 business days of your order. You must accept the delivery within 24 hours of contact by the carrier team. If you are unable to accept, the order will be in danger of being returned and a 20% restock fee will apply as well as return shipping costs.

Please be advised that transit times during holidays may vary and cannot be guaranteed.

Processing Time : 7-10 business Days 
Please Note:
- Processing Time is calculated from the time you paid and the order is certified. 
-For Holidays, processing time may takes longer than it usually is. We will notify you in advance.

Backorders

Backordered products have a lead time of 6 -12 weeks prior to being delivered.This delivery window is subject to delays caused in transit. We’ll notify you of any delays via email once the product is on its way from the manufacturer to our warehouse.

How will my order be delivered?

Smaller parcels will be sent via a small parcel carrier such as FedEx or UPS or on occasion through our freight partner, depending on size. While a single bar stool may ship small parcel, a larger, single armchair may ship freight. 

 

Curbside delivery is pre-scheduled with our freight partner and available in the contiguous 48 states.


Curbside Delivery

Your purchase will be brought to your residence at a pre-scheduled time and our freight team will bring your order to the curb. You will have to be at the destination to meet the driver. Your order will not be unpacked. You may be left with the shipping pallet. Your order may arrive in a crate.

Notifications

You will receive an email with your tracking information when your order ships, allowing you to keep tabs on your items’ estimated arrival. Evening and weekend delivery is not available. If you are unable to accept the delivery within 48 hours of contact, your order will accrue a storage fee of $150 per day daily until your order is delivered (including weekends).


Revising Shipping Information

We work hard to ensure your order is delivered on time. If an order’s shipping information needs to be revised post-purchase, or if the order needs to be redirected during transit, that order may incur a re-consignment fee of up to $200. 

What if I need my order in a hurry?

Expedited delivery currently is not offered via our website. However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at info@cozoni.us

Warehouse Pick Up

Experience the convenience of our pick-up option at COZONI Los Angeles warehouse by scheduling your collection time with us at least 3 business days in advance. (Please be aware that Weekend Pick-ups are not available. )

BACK TO TOP