✨ Buy 2, Get 20% OFF select items

 

 

FREE SHIPPING ON ALL ORDERS ABOVE $200

COZONI currently ships within the continental 48 United States only. At this time, we do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, PO Boxes or APO addresses, or international destinations.

Important: While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you. Items ordered together are not always shipped together and may arrive at different times. 

How long will my order take to arrive?

Unless otherwise noted in the product description, in-stock items are delivered within 7 to 10 business days of your order. You must accept the delivery within 24 hours of contact by the carrier team. If you are unable to accept, the order will be in danger of being returned and a 20% restock fee will apply as well as return shipping costs.

Please be advised that transit times during holidays may vary and cannot be guaranteed.

Processing Time : 7-10 business Days 
Please Note:
- Processing Time is calculated from the time you paid and the order is certified. 
-For Holidays, processing time may takes longer than it usually is. We will notify you in advance.

Backorders

Backordered products have a lead time of 10 -14 weeks prior to being delivered.This delivery window is subject to delays caused in transit. We’ll notify you of any delays via email once the product is on its way from the manufacturer to our warehouse.

How will my order be delivered?

Smaller parcels will be sent via a small parcel carrier such as FedEx or UPS or on occasion through our freight partner, depending on size. While a single bar stool may ship small parcel, a larger, single armchair may ship freight. 

Curbside delivery is pre-scheduled with our freight partner and available in the contiguous 48 states.


Curbside Delivery


for Large Furniture


Our freight delivery partners will contact you 1–3 days in advance to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

Your purchase will be brought to your residence at a pre-scheduled time and our freight partners will bring your order to the curb only. You will have to be at the destination to meet the driver. Your order will not be unpacked. You may be left with the shipping pallet/crate. We do not provide indoor delivery. We recommend having a friend available at the time of delivery.

Please carefully check the quantity and package before you sign the BOL. We are not able deal with any issue after you sign the BOL.

Basic Freight deliveries typically take place within 5-14 days after the order has left our warehouse.

Notifications

You will receive an email with your tracking information when your order ships, allowing you to keep tabs on your items’ estimated arrival. Evening and weekend delivery is not available. If you are unable to accept the delivery within 48 hours of contact, your order will accrue a storage fee of $150 per day daily until your order is delivered (including weekends).


Revising Shipping Information

We work hard to ensure your order is delivered on time. If an order’s shipping information needs to be revised post-purchase, or if the order needs to be redirected during transit, that order may incur a re-consignment fee of up to $200. 



What if I need my order in a hurry?

Expedited delivery is currently not available. 

Warehouse Pick Up

Contact us about Warehouse Pickup in Los Angeles. (For specific products only. Please be aware that Weekend Pick-ups are not available. )

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